Lane information does not populate, OmniSport 2000 and Hy-Tek Meet Manager set to different number of lanes.
Potential Symptoms
- The number of lanes in the OmniSport 2000 and Hy-Tek MM appear to not match (e.g. lanes 7 and 8 of OmniSport are always empty or lanes 7 and 8 in Hy-Tek are not getting times from the OmniSport) .
Environment
- Product Family: Sports Product, Timing
- Product: OmniSport 2000
- Component: Hy-Tek Meet Manager
- Control System:
Cause
- The number of lanes in the OmniSport 2000 do not match the event created in Hy-Tek.
Resolution
- Confirm how many lanes should actually be used.
- On the OmniSport 2000:
- Press menu and then 4-1-1 and confirm how many lanes the OmniSport is set up to use. Make corrections if needed.
- In Hy-Tek MM:
- Go to: Events -> select the event(s) in question -> Look under Prelims / timed finals in the lower right corner or Finals in the lower left corner and confirm the number of lanes is correct. Make corrections if needed.
KB ID: DD4237542
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