VFC-3000 reports power supplies as unknown for a VF-1000 display

Potential Symptoms

  • Power supplies are reporting as unknown in controller peripherals.
  • Controller configuration is correct.
  • Factory resetting the controller makes no difference.
  • Power supplies will report as passed in Vanguard software.
  • Power supplies may fail in peripherals.

Environment

  • Product Family: Transportation
  • Product: VF-1000 display type
  • Component: VFC-3000 / SD Data converter¬†upgrade kit
  • Control System: Vanguard Professional Software

Cause

  • DC I/O wasn't added into the peripherals first before the power supplies were added, so the power supplies didn't know where to report to.

Resolution

  • Follow steps below in order:
  1. Perform a Peripheral Auto Detect.
  2. Login to the controller by switching it to local mode.
  3. Select enter to login to the controller.
  4. Select (4) configuration.
  5. Select (3) peripheral configuration.
  6. Select (5) peripheral auto detect.
  7. Select (1) confirm.
  8. Next we need to manually add a DC I/O sensor.
  9. Select (1) add peripheral.
  10. Select (4) add DC I/O sensor .
  11. Select (1) DC I/O 1.
  12. Select (1) switch 5 on.
  13. Select (1) on distribution board.
  14. Next we need to manually add Power Supplies.
  15. Arrow down and select power supplies.
  16. Enter the quantity then select enter.
  • You may need to go into the sign to determine how many power supplies are there.
  • Refer to contract drawings to determine how many power supplies are in the sign.

 

    KB ID: DD4229538


    DISCLAIMER: Use of this content may void the equipment warranty, please read the disclaimer prior to performing any service of the equipment.

    DAKTRONICS DOES NOT PROMISE THAT THE CONTENT PROVIDED HEREIN IS ERROR-FREE OR THAT ANY DEFECTS WILL BE CORRECTED, OR THAT YOUR USE OF THE CONTENT WILL PROVIDE SPECIFIC RESULTS. THE CONTENT IS DELIVERED ON AN "AS-IS" AND "AS-AVAILABLE" BASIS. ALL INFORMATION PROVIDED IN THIS ARTICLE IS SUBJECT TO CHANGE WITHOUT NOTICE. DAKTRONICS DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING ANY WARRANTIES OF ACCURACY, NON-INFRINGEMENT, MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. DAKTRONICS DISCLAIMS ANY AND ALL LIABILITY FOR THE ACTS, OMISSIONS AND CONDUCT OF YOU OR ANY THIRD PARTIES IN CONNECTION WITH OR RELATED TO YOUR USE OF THE CONTENT. ADJUSTMENT, REPAIR, OR SERVICE OF THE EQUIPMENT BY ANYONE OTHER THAN DAKTRONICS OR ITS AUTHORIZED REPAIR AGENTS MAY VOID THE EQUIPMENT WARRANTY. YOU ASSUME TOTAL RESPONSIBILITY FOR YOUR USE OF THE CONTENT AND ANY LINKED CONTENT. YOUR SOLE REMEDY AGAINST DAKTRONICS FOR DISSATISFACTION WITH THE CONTENT IS TO STOP USING THE CONTENT. THIS LIMITATION OF RELIEF IS A PART OF THE BARGAIN BETWEEN THE PARTIES.

    The above disclaimer applies to any property damage, equipment failure, liability, infringement, or personal injury claim arising out of or in any way related to your use or application of the content, whether such claim is for breach of contract, tort, negligence or any other cause of action.