GS6 display running DVS will not run a message

Potential Symptoms

  • GS6 display running DVS is blank or will not run a message from the server.
  • Able to play a test pattern from the VIP.
  • Able to VNC into the display as well as ping the sign.

Environment

  • Product Family: Transportation
  • Product: GS6
  • Component: DVS

Cause

  • The display settings are incorrect on the display.
  • May look¬†similar to the picture below:¬†
    Capture.PNG

Resolution

  • Note: The following section assumes you have access to the desktop of the DMP - either directly via a

    monitor and keyboard/mouse, or through UltraVNC.

    1. Right-click on the Desktop, and choose Screen Resolution

    2. Click on the display labeled '2'

    3. Check the "Make this my main display" box.

    4. Click OK.
    2.PNG

KB ID: DD4215792


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