Vanguard controlled sign blank, sign output resolution not set correctly.
Potential Symptoms
- Sign is blank, will not play content or test patterns.
- DMP and VIP showing content should be playing
- Modules show 1 on 7 segment indicator.
- VIP test patterns work but DMP generated ones do not.
- Module address test pattern works but alphabet does not.
- Output resolution for a Vanguard display.
- VS6 display went randomly blank.
- VS6 display wont play message.
- VS6 display has blank screen but messages send.
Environment
- Product Family: Transportation
- Product: VFC, VS6, VT6, VC6
- Component: VFC, DMP-5050,PLR
- Control System: Vanguard
Cause
- Display resolution and sign dimensions incorrect on the DMP player.
Resolution
- VFC controlled displays, VS6, VC6, VT6 controlled by DMP-5050 signs will be 1280x720 for output resolution (output 1) and (sign 1 or Primary) on the DMP.
- The configuration for the display will also need to be correct (NTCIP car icon) according to the sign height, width, module size etc.
- The display may or may not have a Translation table loaded on the VIP (this needs to be loaded if there is one).
- See images below for how the displays should be set.
KB ID: DD4193191
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