Travel Time route information showing as dashes instead of the time
Potential Symptoms
- Travel Time route information is showing on display but time is showing as dashes.
- Vanguard Logs show "Error parsing source data Message: The Routes element does not contain a valid timestamp attribute. Ensure the value can be parsed using the "en-US" culture."
Environment
- Product Family: Transportation
- Product: Vanguard
- Component: Professional Software, Travel Time
Cause
- Timestamps are captured in data source xml as an invalid format.
Resolution
- Format timestamps to match one of the following two examples:
- Valid example 1: 2009-02-18T14:06:53.8582533-06:00
- Valid example 2:2015-11-19T11:58:06.893
KB ID: DD4171596
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