Using Pause on Last Frame with short video clips can cause the incorrect audio to play with some clips

Potential Symptoms

  • Using "Pause on last frame" functionality in Show Control on short video clips.  Clips around 3 or less seconds long.
  • The audio stream for the clip may be heard playing during the next clip to be loaded.

Environment

  • Product Family: Audio Systems, Control, Systems, Software
  • Product: DMP 8000
  • Component: DMP 8000 v8.14
  • Control System: Show Control System

Cause

  • DMP 8000 8.14 firmware issue.
  • Or
  • Audio normalization was enabled. 

Resolution

  • Update to version 8.18 of the DMP 8000 software.
  • Also Audio normalization should not be used with in the DMP-8000 UX, FFMPEG does have audio normalization: https://dakfiles.daktronics.com/downloads/Video_Products/DMP-8000/VideoConverter/FFMpegConverterSetup_V3.6.1.msi

KB ID: DD4140096


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