VCS sales percentage incorrect after saving, oversold slot warning ignored.
Potential Symptoms
- The percentages of group sales are not adding up correctly.
- When hovering over a sale in Ad Grid, hover percent may not match the one displayed after clicking the sale.
- Sales slot with negative views and percentages.
- Sales over 100 percent sold. Additional lines on one slot with 100% on one sale.
- 3 sales in a slot at 50% when mouse is hovering over them, but would change to 0% when they are opened.
- Sales in a slot are individually over 100%, for example 117%.
Environment
- Product Family: Billboards, Software
- Product:
- Component: Sales
- Control System: Venus Control Suite (VCS)
Cause
- Sale saved while disregarding the "No open slots on or after (Month, Day, Year)" error message.
Resolution
- Update VCS to version 19.4.2305.0.
For Temporary Operation
- Adjust sale to not include oversold days.
KB ID: DD4105261
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