Daktronics

DMP8000 resume commands does not start content in a paused state

Potential Symptoms

  • Paused video content does not immediately start playing when sent a Resume command
  • After some amount of time, relative to the amount of time that the clip was in a paused state, the clip will begin to play again
  • The clip may appear to fast-forward to a point further into the clip
  • The DMP is configured to normalize audio levels automatically

Environment

  • Product Family: Video software and controllers
  • Product: DMP-8000
  • Component: DMP-8000 v8.11-v8.13
  • Control System: Show Control System (SCS)

Cause

  • Software bug

Resolution

  • Update to version 8.14 of the DMP software

For Temporary Operation

  • Disable audio normalization

KB ID: DD4085392

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