Gas prices blank on display, Lantronix has wrong display IP set.

Potential Symptoms

  • The gas price is showing up blank on the display.
  • No gas price on the Galaxy display.
  • The DM-100 has correct price manually or from POS, and not getting errors after sending.

Environment

  • Product Family: Digit and Price Displays, Message Displays
  • Product: GS6, GP4
  • Component: Lantronix
  • Control System: DM-100, Venus Control System (VCS)

Cause

  •    The Lantronix was not set to forward the info to the correct display IP address.

Resolution

  • Connect to the Lantronix with the computer, and correct the configuration settings for display IP address.

KB ID: DD4081936


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