Unable to open Content Studio, receiving an error while logging in security timestamp is invalid

Potential Symptoms

An error occurred while logging in. The security timestamp is invalid because its creation time ('yyyy-MM-ddTHH:mm:ss.SSSZ') is in the future. Current time is 'yyyy-MM-ddTHH:mm:ss.SSSZ' and allowed clock skew is '00:05:00".

Environment

Product Family: Control
Product: Content Studio
Component:
Control System: Display Studio

Cause

Sync Server (possibly SCS-P, or SCU-1) time is off by the time stated in the error message.

Resolution

Close out of Venus or Display Studio.
Adjust time zone of the computer's system time to match the accurate time and time zone.

For more information on adjusting time zones on a windows computer, refer to the Microsoft Support Page: http://windows.microsoft.com/en-us/windows/set-clock#1TC=windows-7

Open Venus or Display Studio and then open Content Studio.

KB ID: DD4061629

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