Daktronics

User permissions preventing an install of DakStats

Potential Symptoms

  • User Permissions & Administrative Considerations when Installing DakStats.

Environment

  • Product Family: sport software and interfaces
  • Product: DakStats
  • Component:
  • Control System:

Cause

  • Most computers used on high school & college campuses have their user accounts restricted.  This allows that schools IT group to prevent users from installing unwanted programs. 

Resolution

If you are not an administrator on the DakStats computer, please have a member of the IT department log onto the computer and install the software.
Following the install, the computer administrator should:

  • Ensure you have, at the very least, read, write, and delete permissions in the "C:\Program Files\Daktronics" folder and its subfolders and C:\Daktronics and its subfolders. 
If you are already an administrator on the computer, download the software from the Download page.
More Information:
Full permissions to the following registry key are also necessary: "HKEY_LOCAL_MACHINE\SOFTWARE\Daktronics

KB ID: DD4042910

DISCLAIMER: Use of this content may void the equipment warranty, please read the disclaimer prior to performing any service of the equipment.

DAKTRONICS DOES NOT PROMISE THAT THE CONTENT PROVIDED HEREIN IS ERROR-FREE OR THAT ANY DEFECTS WILL BE CORRECTED, OR THAT YOUR USE OF THE CONTENT WILL PROVIDE SPECIFIC RESULTS. THE CONTENT IS DELIVERED ON AN "AS-IS" AND "AS-AVAILABLE" BASIS. ALL INFORMATION PROVIDED IN THIS ARTICLE IS SUBJECT TO CHANGE WITHOUT NOTICE. DAKTRONICS DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING ANY WARRANTIES OF ACCURACY, NON-INFRINGEMENT, MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. DAKTRONICS DISCLAIMS ANY AND ALL LIABILITY FOR THE ACTS, OMISSIONS AND CONDUCT OF YOU OR ANY THIRD PARTIES IN CONNECTION WITH OR RELATED TO YOUR USE OF THE CONTENT. ADJUSTMENT, REPAIR, OR SERVICE OF THE EQUIPMENT BY ANYONE OTHER THAN DAKTRONICS OR ITS AUTHORIZED REPAIR AGENTS MAY VOID THE EQUIPMENT WARRANTY. YOU ASSUME TOTAL RESPONSIBILITY FOR YOUR USE OF THE CONTENT AND ANY LINKED CONTENT. YOUR SOLE REMEDY AGAINST DAKTRONICS FOR DISSATISFACTION WITH THE CONTENT IS TO STOP USING THE CONTENT. THIS LIMITATION OF RELIEF IS A PART OF THE BARGAIN BETWEEN THE PARTIES.

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