DMP continually crashes/restarts after updating VCS playlist
Potential Symptoms
- After adding new content to the player list in VCS, the player software crashes whenever it attempts to play one or more of the newly added files
- Issue affects content created using the VCS Web Editor.
Environment
- Product Family: DMP
- Product: DMP 8000
- Component:
- Control System: VCS
Cause
- Software bug in the DMP software that is exposed by Web Editor content that includes a media element that does NOT have a source specified
Resolution
- Update to version 8.10 of the DMP software
For Temporary Operation
- Remove any media elements that do not have a source specified
KB ID: DD4037306
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