Unable to connect to M3 controller using DakFirmInstaller; Firmware not compatible with DFI

Potential Symptoms

  •  Unable to connect to the display using DakFirmInstaller (DFI) utility even though loopback tests pass to the controller.
    • Often used for testing connection and configuration of the controller.
  • When attempting to connect to the display using DFI, it fails and shows "Displays is not a Daktronics Readerboard".

Environment

  • Product Family: Message Displays
  • Product: Galaxy AF-3501
  • Component: M3 controller (ver DD1425608.exe), DakFirmInstaller, M2config
  • Control System:

Cause

  • The M3 controller has standard Daktronics firmware and DFI can not be used to connect to it, although it may be used to perform loopback testing.

Resolution

  • Connect using the display communication software or M2config for testing or diagnostics.

KB ID: DD3998192


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