Daktronics

Display showing "error: unknown file system. Entering rescue mode... grub rescue>", Failed DMP.

Potential Symptoms

  • Computer error message is showing on the display face.
    • "error: unknown file system. Entering rescue mode... grub rescue>"
    • due to size of display may only see "error: unk Entering r grub rescue"
      DMP error 107848.pngGrub.png
    • error goes away/screen blanks about every 3 minutes.
  • DMP is offline in Venus Control Suite (VCS).
    • Dashboard is showing "Communication error".
  • No access to DMP web configuration page.

Environment

  • Product Family: Message Displays, Billboards
  • Product: GS6, GC6, billboard
  • Component: DMP-5000
  • Control System: Venus Control Suite (VCS)

Cause

  • Unknown. Failed DMP.

Resolution

  • Replace the DMP.

For Temporary Operation

  • Power cycle the display physically from the breaker.

    • If issue is not resolved by power cycling display, the controller should be replaced.

KB ID: DD3996815

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