Daktronics

Real Time Data (RTD) is only displaying on one or some of the multiple Galaxy displays in the scoreboard

Potential Symptoms

  • Real Time Data (RTD) is only displaying on one or some of the multiple Galaxy displays in the scoreboard.
  • Venus 1500 Real Time producing yellow error message RTD Dropping.

Environment

  • Product Family:  Sports Product
  • Product:  Galaxy
  • Component:  
  • Control System:  Venus 1500 Real Time

Cause

  • Packet Dropout feature enabled.

Resolution

  • Disable Packet Dropout:
    • Open Venus 1500 Real Time.
    • Double click the input.
    • Click Advanced >> button to expand Advanced RTD Configuration.
    • Uncheck Packet Dropout Enable check box.

KB ID: DD3991499

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