Unable to view sign in Venus Control Suite, Account not configured to user
Potential Symptoms
- Unable to view sign in Venus Control Suite (VCS).
- Able to view sign when logged in under different user.
- No account selected for the end user under User Information in Venus Control Suite.
Environment
- Product Family: Software
- Product: GS6
- Component:
- Control System: Venus Control Suite
Cause
- Account not configured to the user in Venus Control Suite.
Resolution
- Link the account to the end user under User Information in Venus Control Suite.
KB ID: DD3950942
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