Daktronics

Unable to view Venus Control Suite Locally Hosted site.

Potential Symptoms

  • When opening Venus Control Suite (VCS) URL shows host name  "MINIT-XXX..." and actual PC name/host name is something different. 
  • Site comes up with "This page can't be displayed" message.
  • Venus Control Suite software was installed prior to connecting to the Domain.

Environment

  • Product Family: Software
  • Product: Venus Control Suite - Locally Hosted
  • Component: 
  • Control System:

Cause

  • VCS used the host name that was set prior to being on the domain and when connecting to the domain the host name changed but VCS was still using the previous host name.

Resolution

  1. Fully uninstall Venus Control Suite following: How to uninstall Venus Control Suite Locally Hosted?, DD3757482 
  2. Install Venus Control Suite and verify URL is now reflecting the correct host name.

KB ID: DD3917334

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