TF mixer does not communicate with the TIO or any Dante devices
Potential Symptoms
- TF mixer does not communicate with the TIO or any Dante devices after updating firmware
Environment
- Product Family: Audio
- Product: SSR-300 or Custom audio
- Component: TF1, TF3, TF5, TIO1608-D, TF-Rack
- Control System: Audio
Cause
- Firmware was only updated on one of the devices
Resolution
- Before updating firmware, back up all devices settings.
- When updating firmware, make sure to update firmware on all components: The TF mixer, the Dante card in the mixer, and the TIO1608-D
KB ID: DD3786269
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