Unable to add display when creating playlist, Display under wrong account.

Potential Symptoms

  • Not able to add display when creating a playlist in Venus Control Suite (VCS), but able to see the connected display on the dashboard.

Environment

  • Product Family: Galaxy
  • Product: GS6
  • Component: Venus Control Suite
  • Control System: Venus Control Suite

Cause

  • Display is located under the wrong account.

Resolution

  • Contact Daktronics to get the display relocated to the correct account.

KB ID: DD3760805


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