TriCaster or 3Play system is getting a Blue Screen when booting up.
Potential Symptoms
- When booting up the TriCaster goes to a blue screen.
- Getting a blue screen when booting in windows safe mode as well.
Environment
- Product Family: Video Control Systems
- Product: DVX 4 input rack
- Component: TriCaster TCX 460, 3Play video replay systems
- Control System: Show Controls SCS-4000
Cause
- Swappable HDD is causing a boot up error.
Resolution
- Remove the Swappable drive(s) from the front panel to boot up the TriCaster. Then reinstall swappable drive.
- If the TriCaster continues to get a blue screen when the swappable drive is installed. Reformat the the swappable drive. (Format needs to be NTFS).
KB ID: DD3718100
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