M-Series Bridge showing "no content playing at this time" in VCS
Potential Symptoms
- Receiving "No Content Playing at this time" message in VCS dashboard even though content is scheduled.
- Display face may be blank.
- May see the download arrow show up, then go away again repeatedly.
Environment
- Product: Galaxy 3500, 3550
- Component: M-Series hardware Bridge, M-series compatible Galaxy display
- Control System: Venus Control Suite (VCS)
Cause
- This may be due to content still playing on the display prior to installation of Bridge.
- Other times this may happen for an unknown reason.
Resolution
- Connect to the display using M2-Config and perform a clear memory reset.
KB ID: DD3657317
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