Daktronics

Pitch Count Strike and Ball buttons are not increasing the balls and strikes counts on the scoreboard

Potential Symptoms

  • Pitch Count Strike and Ball buttons under GUEST and HOME are not increasing the balls and strikes counts on the scoreboard.
  • When hitting PITCH COUNT STRIKES +1 in the home section getting H.PITCHER 1 and pitch isn't incrementing on the scoreboard.
  • When hitting PITCH COUNT STRIKES +1 in the guest section getting G.PITCHER 1 and pitch isn't incrementing on the scoreboard.

Environment

  • Product Family: Sports Product
  • Product: Baseball Scoreboards
  • Component:
  • Control System: All Sport 5000

Cause

  • This is not the design of these buttons.

Resolution

  • Verify Auto Increment Pitches is enabled:
    • Press <MENU>.
    • Press <DOWN ARROW> to "EDIT SETTINGS?" prompt on LCD.
    • Press <ENTER/YES>.
    • Press <DOWN ARROW> to "AUTO INCREMENT PITCHES Y/N?".
    • Press <ENTER/YES>.
  • For game day operation use the <STRIKE COUNT +1> and <BALL COUNT +1> buttons highlighted in green below which will increment the appropriate Home's/Guest's Balls/Strikes pitch counts opposite the at bat indicator.
  • Though would need to press the appropriate HOME/GUEST <PITCH COUNT STRIKES +1> for a Foul Ball or Hit.
    • Can also use the <FOUL BALLS +1> and <IN PLAY +1> if wanting to show this detailed of information on a matrix display.
    • Any contact with the ball by the batter is a STRIKE count for the pitcher.

pitch count.png

KB ID: DD3646220

DISCLAIMER: Use of this content may void the equipment warranty, please read the disclaimer prior to performing any service of the equipment.

DAKTRONICS DOES NOT PROMISE THAT THE CONTENT PROVIDED HEREIN IS ERROR-FREE OR THAT ANY DEFECTS WILL BE CORRECTED, OR THAT YOUR USE OF THE CONTENT WILL PROVIDE SPECIFIC RESULTS. THE CONTENT IS DELIVERED ON AN "AS-IS" AND "AS-AVAILABLE" BASIS. ALL INFORMATION PROVIDED IN THIS ARTICLE IS SUBJECT TO CHANGE WITHOUT NOTICE. DAKTRONICS DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING ANY WARRANTIES OF ACCURACY, NON-INFRINGEMENT, MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. DAKTRONICS DISCLAIMS ANY AND ALL LIABILITY FOR THE ACTS, OMISSIONS AND CONDUCT OF YOU OR ANY THIRD PARTIES IN CONNECTION WITH OR RELATED TO YOUR USE OF THE CONTENT. ADJUSTMENT, REPAIR, OR SERVICE OF THE EQUIPMENT BY ANYONE OTHER THAN DAKTRONICS OR ITS AUTHORIZED REPAIR AGENTS MAY VOID THE EQUIPMENT WARRANTY. YOU ASSUME TOTAL RESPONSIBILITY FOR YOUR USE OF THE CONTENT AND ANY LINKED CONTENT. YOUR SOLE REMEDY AGAINST DAKTRONICS FOR DISSATISFACTION WITH THE CONTENT IS TO STOP USING THE CONTENT. THIS LIMITATION OF RELIEF IS A PART OF THE BARGAIN BETWEEN THE PARTIES.

The above disclaimer applies to any property damage, equipment failure, liability, infringement, or personal injury claim arising out of or in any way related to your use or application of the content, whether such claim is for breach of contract, tort, negligence or any other cause of action.