Daktronics

During installing of Venus V4, SQL fails to install, unable to add BUILTIN Administrators

Potential Symptoms

  • SQL fails to install during Venus 1500 V4 install, getting SQLCMD error code: 1.
  • While trying to add the BUILTIN\Administrator account via command prompt, get error "Msg 15401, Level 16, State 1, Server 8z612gc2\NUCLEUS, line 1 Windows NT User or group BUILTIN\Administrators not found. Check the name again."
  • After removal and during manual install of SQL, unable to add the BUILTIN\Administrators group.

Environment

  • Product Family: Message Displays
  • Product:
  • Component: Microsoft SQL 2014, Computer on domain
  • Control System: Venus 1500 V 4.22

Cause

  • Unknown; potential domain policy blocking addition of the BUILTIN\Administrators.
    • I.E. Domain policy forbids the use of the username "Administrators".

Resolution

  • Install on non-domain computer.

KB ID: DD3615953

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