When trying to create a message in Venus 1500 v4.22 getting error Content Studio By Daktronics has stopped working.

Potential Symptoms

  • When trying to create a message in Venus 1500 v4.22 getting error Content Studio By Daktronics has stopped working.
  • A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available.
  • Event Viewer Error: .NET Runtime.
  • .NET Runtime; Event ID: 1026.
  • Event Viewer Description: The process was terminated due to an unhandled exception.
  • .NET framework version 3.5
  • StudioCapture.PNG
  • NetCapture.PNG

    Environment

    • Venus 1500 v4.22
    • Windows 10
    • GP4

    Cause

    • .NET framework version 3.5 is installed on computer.

    Resolution

    • Run windows updates in order to update to the latest .NET framework.  Venus 1500 v4.22 requires version 4.6 or higher to be installed.

    KB ID: DD3598843


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