Error when updating/installing Venus 1500 v4 or SCS/Display Studio: Database 'Nucleus Database' cannot be opened. It is in the middle of a restore.
Potential Symptoms
- Receive the following error when updating Venus 1500 v4 or Display Studio: Database 'Nucleus Database' cannot be opened. It is in the middle of a restore.
- All Venus 1500 services are running.
Environment
- Product:
- Component: Venus 1500 v4.22 lite installer, SQL2008
- Control System: Venus 1500 v4.20.4, SCS/Display Studio
Cause
- Unknown.
- Suspect corruption of the existing SQL instance.
Resolution
- Save Nucleus database.
- Completely remove SQL, as per How to remove/uninstall SQL Server 2005, 2008 or 2014.
- Install SQL2014 as per How to install Microsoft SQL Server 2014 manually
- Install V1500 or SCS/Display Studio.
- May also attempt to load a back up database from a server device or recent automatic back up file.
KB ID: DD3598001
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