Display dim, Light sensor status green, but value of 0, failed photocell.

Potential Symptoms

  • Display is dim and will not brighten from minimum brightness level (usually 1.1).
  • Photocell appears healthy (green) in "Configuration" > "Peripherals" tab but is sending a light level value of 0 in the "Advanced" > "Status" tab.
  • Display is not switching to GPS dimming, the display is dim as the photocell is still showing green status or healthy.
  • Power cycling makes no change.
  • Photocell status is disconnected in the VIP peripherals configuration.
  • Deleting and re-adding light sensor from peripherals makes no change.
  • Updating firmware makes no change.

Environment

  • Product Family: Message Displays
  • Product: GP4, GS6, GT6, GT6x
  • Component: Light Sensor/Photocell
  • Control System:

Cause

  • Failed light sensor.

Resolution

  • Replace light sensor.

For Temporary Operation

KB ID: DD3589791


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