Diagnostic Event: Photocell Failure, wires connected incorrectly at VLink or I/O card
Potential Symptoms
- Display is dim, may be too bright at night and too dim during the day.
- VLMS shows photocell not present.
- Photocell may show a value of 0 within VLMS.
- Photocell may have been replaced already.
IDM / System Health Event(s)
-
Photocell Failure alert on VLink/Valo .
Environment
- DB-1000, DB-2000, DB-3000
- ValoPlay, VLink 1500
Cause
- Wiring connected in wrong order at the VLink (or I/O card if present) from the photocell cable.
Resolution
- Follow How do I troubleshoot a digital billboard that is not getting a photocell reading? to check the order of the wires connected at the VLink.
KB ID: DD3511285
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