No connection through media converters; Failed media converter transformer
Potential Symptoms
- No communication through media converters.
- Can connect using a laptop from the com box at the base of the display/cabinet but cannot connect from control location.
- All LED's on the media converter are stuck on or off.
- Ethernet Link LED lit even if nothing is plugged into converter (fiber or Cat5).
- All LEDs blink at the same time even with only power connected.
Environment
- Product Family: Message Displays
- Product: Galaxy
- Component: Fiber Ethernet Media converters
- Control System:
Cause
- Bad 12VDC fiber/Ethernet converter power supply.
Resolution
- Replace the fiber/Ethernet converter power supply.
KB ID: DD3439008
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