Receiving a compatibility error when trying to install Content Studio for Venus Control Suite on a Windows XP computer
Potential Symptoms
- Receiving the following error when trying to download Content Studio for Venus Control Suite:
- ERROR: "Daktronics Venus Client requires that your computer is running Windows Vista or Windows XP with Service Pack 3 or Windows XP x64 with Service Pack 2 or Windows Server 2003 with Service Pack 2 or Windows Server 2008."
Environment
- Venus Control Suite
- Content Studio (Venus Client)
- Windows XP Operating System (OS)
Cause
- Content Studio is not compatible with Windows XP OS.
Resolution
- Install Content Studio for Venus Control Suite on a supported operating system. Venus Control Suite will need to be utilized on the same OS.
For Temporary Operation
Utilize the Web Presentation/ Web Editor option within Venus Control Suite
KB ID: DD3357561
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