Unable to launch Venus 1500 v4.22, receiving error "Verifying services loaded failed. Service Daktronics Fusion was not found on computer'.'.", Fusion installation corrupt

Potential Symptoms

  • Unable to open Venus 1500 v4.22, receiving error "Verifying services loaded failed. Service Daktronics Fusion was not found on computer'.'."
  • When viewing programs and features, Daktronics Data Server and Venus 1500 v4 programs are present, but Daktronics Fusion is missing.
  • Daktronics Fusion, Daktronics Nucleus Server, and SQL Nucleus may or may not be¬†present in Services.

Environment

  • Product Family: Software
  • Product:
  • Component:
  • Control System: Venus 1500 v4.22

Cause

  • Daktronics Fusion did not get installed properly during the initial installation of Venus 1500 v4.

Resolution

  1. Download and run Venus 1500 v4.22 (full installation).
  2. Verify Venus properly opens. 
  3. If update is unsuccessful contact Daktronics Technical Support.

KB ID: DD3352293


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