Scrolling text effect pauses briefly during playback
Potential Symptoms
- Scrolling text in a VMPF presentation created by content studio begins scrolling, then freezes for roughly a second before resuming.
- The scrolling text effect is applied to text in a layout that also has an effect/transition applied to it.
Environment
- Product Family: Software and Controllers
- Product: Content Studio, DMP-8000
- Component: Scrolling Text
- Control System: Show Control, Venus Control Suite-
Cause
- Software bug
Resolution
- Update to version 7.3.1.8 or higher of the DMP-8000. Reach out to technical support for assistance with an update.
Work Around
- Remove the effect/transition on the parent layout
KB ID: DD3310123
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