Scrolling text effect pauses briefly during playback

Potential Symptoms

  • Scrolling text in a VMPF presentation created by content studio begins scrolling, then freezes for roughly a second before resuming.
  • The scrolling text effect is applied to text in a layout that also has an effect/transition applied to it.

Environment

  • Product Family: Software and Controllers
  • Product: Content Studio, DMP-8000 
  • Component: Scrolling Text
  • Control System: Show Control, Venus Control Suite-

Cause

  • Software bug

Resolution

  • Update to version 7.3.1.8 or higher of the DMP-8000.  Reach out to technical support for assistance with an update.

Work Around

  1. Remove the effect/transition on the parent layout

KB ID: DD3310123


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