Daktronics

DSTI clock data not getting to GSIS

Potential Symptoms

  • DSTI clock data not getting to GSIS
  • GSIS stats not getting to DSTI
  • Cannot ping either computer from either computer

Environment

  • DSTI
  • GSIS
  • Control room environment/Live events

Cause

  • Recent update of GSIS caused the GSIS network to view the DSTI feed as a network threat and shut off port.

Resolution

  • Contact GSIS tech onsite and work with them to resolve issue.
    • You will need to confirm with GSIS that DSTI is a threat by unplugging DSTI from their switch to see if threat goes away.

KB ID: DD3259271

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