Meraki router is not assigning IP addresses to connected devices
Potential Symptoms
- During first time fire up, laptop set to DHCP while plugged into the router is getting a 169.254.x.x IP address.
- Devices connected to the Meraki router are not receiving a DHCP address from the router.
- Arp -a command from connected laptop may show an IP of 192.168.100.1 with a MAC address starting with 88:15:44.
- When connecting to setup.meraki.com, get the following message: "You connected to setup.meraki.com, but you are likely not currently connected to a Cisco Meraki access point."
Environment
- Product Family: Billboards
- Product: DB-5000, DB-6400
- Component: Meraki Z1 or Z3 Router
- Control System:
Cause
- Router is in Pass-Through mode, and acting as a switch.
Resolution
- Perform a Factory Reset on the router. How do I do a Factory Reset on a Meraki router? DD3254171.
KB ID: DD3254182
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