Message Center; Old messages or presentations running on sign and new messages or presentations are not
Potential Symptoms
- The Message display has old content running but the new content is not showing up on the sign.
Environment
- Product Family: Message Displays, Software
- Product: Message Displays
- Component:
- Control System: Venus 1500 V4
Cause
- Old message or presentation has not been removed from the schedule and new message presentation has not been added.
Resolution
- Remove old message presentation from the schedule in Venus 1500.
- Add new message presentation and schedule as needed.
- Publish new schedule to the display by pressing Publish.
KB ID: DD3223417
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