DVX, DVN or DVNMC: After bootup display shows REGID on board run by Display Studio

Potential Symptoms

  • After boot up DVX, DVN or DVNMC show REGID.
  • Files from SCS will not show on the display and scripts fail.

Environment

  • Video board
  • DMP

Cause

  • Visiconn services are enabled on DMP webconfig.

Resolution

  1. Log into webconfig.
  2. Go to Configuration tab across the top.
  3. Go to services tab down the left side.
  4. Uncheck Visiconn services.

KB ID: DD3167723


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