Scoreboard blank, Signal cable loose or not connected at J-Box.

Potential Symptoms

  • Scoreboard is blank, or works intermittently.
  • Scoreboard goes through a proper boot up after a power cycle, then goes blank.
  • Cable is unplugged from the Jbox
  • Wiggling phono signal cable may cause the board to flicker or light up.
  • One or other scoreboard will work at a time through "Main /AUX" signal plate.

Environment

  • Product Family: Sports Product
  • Product: Indoor scoreboard, Outdoor Scoreboard
  • Component: Phono cable, J-Box
  • Control System: All Sport Console

Cause

  • The signal cable is unplugged or loose on the J-Box at the controller location or at the scoreboard signal in connection, and/or Field wiring loose at a J-box plate.     

Resolution

  • Re-seat the signal cable connection at the J-Box or at the scoreboard signal-in connection.
  • Check field wiring connections on backside of ("Main / Aux") signal plate, inside J-Box.

KB ID: DD3145739


DISCLAIMER: Use of this content may void the equipment warranty, please read the disclaimer prior to performing any service of the equipment.

DAKTRONICS DOES NOT PROMISE THAT THE CONTENT PROVIDED HEREIN IS ERROR-FREE OR THAT ANY DEFECTS WILL BE CORRECTED, OR THAT YOUR USE OF THE CONTENT WILL PROVIDE SPECIFIC RESULTS. THE CONTENT IS DELIVERED ON AN "AS-IS" AND "AS-AVAILABLE" BASIS. ALL INFORMATION PROVIDED IN THIS ARTICLE IS SUBJECT TO CHANGE WITHOUT NOTICE. DAKTRONICS DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING ANY WARRANTIES OF ACCURACY, NON-INFRINGEMENT, MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. DAKTRONICS DISCLAIMS ANY AND ALL LIABILITY FOR THE ACTS, OMISSIONS AND CONDUCT OF YOU OR ANY THIRD PARTIES IN CONNECTION WITH OR RELATED TO YOUR USE OF THE CONTENT. ADJUSTMENT, REPAIR, OR SERVICE OF THE EQUIPMENT BY ANYONE OTHER THAN DAKTRONICS OR ITS AUTHORIZED REPAIR AGENTS MAY VOID THE EQUIPMENT WARRANTY. YOU ASSUME TOTAL RESPONSIBILITY FOR YOUR USE OF THE CONTENT AND ANY LINKED CONTENT. YOUR SOLE REMEDY AGAINST DAKTRONICS FOR DISSATISFACTION WITH THE CONTENT IS TO STOP USING THE CONTENT. THIS LIMITATION OF RELIEF IS A PART OF THE BARGAIN BETWEEN THE PARTIES.

The above disclaimer applies to any property damage, equipment failure, liability, infringement, or personal injury claim arising out of or in any way related to your use or application of the content, whether such claim is for breach of contract, tort, negligence or any other cause of action.