Diagnostic Event: Voltage Error -display module is not displaying correct colors
Potential Symptoms
- Module may be blank.
- With white content module appears red.
- When blue/green content module is blank.
- Potential poor image quality. The module is likely not playing content correctly, and may be at increased risk of failure.
Diagnostic Event(s)
- Voltage Error alert on module.
Environment
- Product: DB-1000, DB-2000, DB-3000, PS-10I
- Component: Module
- Control System: 3rd Party Player
Cause
- The PLR may not function correctly if its input voltages deviate from their acceptable limits, which may prevent video from being routed correctly to display modules.
- Module failure.
Resolution
- Ensure that the PLR is receiving the correct voltage from the power supply. If not, replace the power supply.
- Replace the module.
KB ID: DD3113749
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