Unable to open Venus 1500 v4, Fusion service is not staying started
Potential Symptoms
- Receiving "Nucleus service could not be started" when trying to open Venus 1500 v4.
- When starting services, Fusion service will start, but it then immediately stops.
- When trying to open Windows Event Viewer to view Fusion errors, receiving "Windows could not stop the Windows Event Log service on Local Computer. Error 5: Access is denied."
Environment
- Venus 1500 4.18.1 - 4.20.4
- Windows Event Viewer
Cause
- Permissions issue with Windows Event Viewer is preventing Daktronics Fusion service from writing logs.
Resolution
KB ID: DD3101046
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