Unable to capture HDMI from a laptop into DMP-8000 using a BlackMagic Shuttle
Potential Symptoms
- HDMI connected from laptop to BlackMagic Shuttle HDMI in and not capturing video using VNet or BlackMagic Media Express.
Environment
- Product: DMP-8000
- Component: BlackMagic Intensity Shuttle
- Control System: Laptop with HDMI
Cause
- BlackMagic Design control panel settings set incorrectly.
Resolution
- Set the laptop secondary monitor to 1280x720 with a refresh rate of 60 Hertz.
- Start -> Control Panel -> BlackMagic Design Desktop Video.
- Set default video standard as -> HD 720p 60.
KB ID: DD3093230
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