When saving a message in content studio the message does not appear under the content tab in Venus

Potential Symptoms

  • Message is not showing up in the content tab of Venus 1500 V4 after saving.
  • Message size in content studio is different the size of display that I'm working on.

Environment

  • Galaxy
  • Venus 1500 V4

Cause

  • In content studio, opening a recently used message that is a different size then the display¬†we are working on.

Resolution

  • Create a new message with the correct size.

KB ID: DD3058714


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