Venus, Unable to find message that was just created, Wrong folder selected
Potential Symptoms
- Unable to find content under the content tab in Venus.
- Unable to locate newly created content under the content tab in Venus.
- Venus "Content" tab may be blank.
Environment
- Venus 1500 V4
Cause
- File(s) saved under the incorrect folder.
Resolution
- Under the content tab, look to the upper, left-hand corner of the software window and click on the folder drop down (See picture below).
- Select alternate folders to find the missing content.
KB ID: DD3013452
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