Hy-Tek MM does not get times from OmniSport 2000

Potential Symptoms

  • For races 400 meters or greater after the event is complete Hy-Tek MM 5.0 doesn't get times from the OmniSport 2000
  • Will get a¬†popup error in Hy-Tek "Unable to get times from OmniSport 2000"

Environment

  • Hy-Tek Meet Manager¬†
  • OmniSport 2000
  • Omni Pro Swimming 3.0.0

Cause

  • There is a time out built into Hy-Tek where if it doesn't get the data in a certain amount of time it will error out
  • The event in Hy-Tek MM is configured to look for touch pads at both ends which is typically only used for shorter races
  • Since the number of touches in Omni Pro Swimming doesn't match what Hy-Tek MM is looking for it will time out looking for all of the data it expects to see

Resolution

  • Edit the event in from the Hy-Tek MM Main Screen
  • Go to Hy-Tek MM Main Screen and choose Events

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  • Highlight the desired event you want to edit and choose Edit from the top menu

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  • In the window that appears uncheck pad at both ends and click OK

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KB ID: DD2929034


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