Content studio, Receive "This presentation will not be saved" error when saving scrolling text, Text box outside border layout

Potential Symptoms

  • Getting an error message " This presentation will not be saved." when trying to save a message with scrolling text in content studio.

         ERROR.PNG

    Environment

    • Content studio
    • Galaxy

    Cause

    • Scrolling text box (green dotted line) is outside the sign border (orange solid line).
    • IMAGE OF ERROR.PNG

    Resolution

    • Move or shrink the scrolling text box until it is fully inside the sign border.

    Work Around

    • Remove scrolling text from message.

    KB ID: DD2923208


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