Venus hangs and needs to be forced closed, fusion service not running and will not start.
Potential Symptoms
- When launching Venus 1500, it will show Starting Fusion Service...but it just hangs there without generating an error or UN/PW prompt.
- The Daktronics Fusion Service will not start and keep receiving the following error:
- "The Daktronics Fusion service on Local Computer started and then stopped. Some services stop automatically if they are not in use by other services or programs.
Environment
- Product Family: Message Displays
- Product:
- Component: Daktronics Fusion
- Control System: Venus 1500 V4.18 or greater
Cause
- Daktronics Fusion became corrupted.
Resolution
- Run a repair on Daktronics Fusion.
- Restart Daktronics Fusion service manually.
- If issue still persists, See Article: Receiving Error 1920- Service Daktronics Fusion (Daktronics-Fusion) failed to start- Verify that you have sufficient privileges, DD2535149.
KB ID: DD2898006
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