All Sport CG not outputting Ball On, To Go yardage, and Down information on GIP video overlay, AS-5000 firmware outdated
Potential Symptoms
- The All Sport Character Generator (CG) game-in-progress composite video feed overlay/bug is not showing down, to go yardage (e.g. 1st & 10), and ball on information.
- When hooking a computer via HyperTerminal or Tera Term to the data port on the All Sport CG, unable to see any ball on, to go, down information either.
Environment
- All Sport 5000 (firmware revision v4.0.1 or below)
- All Sport CG
Cause
- Firmware on the AS-5000 series console needs to version 4.0.2 or newer. This firmware revision was released 8-02-2011.
Resolution
- Exchange the console (all exchange consoles have the latest firmware) or purchase a new console.
Work Around
- Check if another AS-5000 console is available being used for another sport (e.g. baseball, basketball, volleyball) that has firmware 4.0.2 or newer.
KB ID: DD2874382
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