No communications to display, no lights on EBR server radio

Potential Symptoms

  • No communications to display.
  • Radio may have no power light or no signal lights lit up.
  • Ethernet Link light on the server radio is not lighting, but the radio has power.

Environment

  • Product Family: Message Displays
  • Product: Galaxy, GalaxyPro
  • Component: Ethernet Bridge Radio (EBR)
  • Control System: Venus 1500, Venus Control Suite (VCS)

Cause

  • Ethernet connection not seated properly or unhooked inside the server radio.

Resolution

  • Re-seat cable connections on the POE and on the server radio.

KB ID: DD2838649


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