TSN sports feed for Ticker has stopped working

Potential Symptoms

  • TSN sports feed driver is not showing information on ticker.
  • TSN sports driver is properly configured but TSN Service is not supplying information.
  • Looking at text log located in "C:\Documents and Settings\All Users\Application Data\Daktronics\common\Dex\TSN Sport\TSNSport.log"  shows that username failed. 

Environment

  • DakTicker
  • TSN sports feed

Cause

  • TSN sports feed account is no longer active or subscription has expired.
  • After July 1st, 2015 TSN feed will no longer exist. Please contact Daktronics for alternatives for your set up.

Resolution

  • Contact TSN at 215-441-8444 to set up new account or renew subscription.

KB ID: DD2825928


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