OmniSport 2000 console is not communicating with Pro Swim software even though settings are correct
Potential Symptoms
- OmniSport 2000 console is not communicating with Pro Swim software but software communication settings are correct
- Receive an error stating that no OmniSport 2000 console is detected
- Unable to select a Type when configuring the communication settings
- Communication settings can't be changed
Environment
- OmniSport 2000 v14.04.15
- Pro Swim v3.0
Cause
- User account on computer does not have administrative rights
Resolution
- Use administrative account
KB ID: DD2825462
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