Unable to update prices with controller; Failed outdoor surge card

Potential Symptoms

  • Unable to update prices from indoor J-box or from base of sign at outdoor J-box.
  • When attempting to update display, DM-100 beeps and shows com error, does not show sending sequence or sequence sent.
  • Loopback test through surge card fails.
  • No bootup sequence on DM-100. May go straight to main menu.

Environment

  • Product Family: Digit and Price Displays
  • Product: Fuelight, FL-3000, FL-4500
  • Component: Outdoor J-box surge card
  • Control System: FLD3-2000 (wired communication w/ DM-100 handheld)

Cause

  • Failed surge card in the access port (Outdoor J-box) at the sign.

Resolution

  • Replace surge card.

KB ID: DD2812916


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