Venus 1500 Version 4 Alert, Not able to Connect to display, But can connect

Potential Symptoms

  • Alert in Venus 1500 stating not able to connect to display. However connection is there.
  • Venus 1500 Version 4 Alert, Not able to Connect to display, But can connect

Environment

  • Venus 1500 Version 4.20.1

Cause

  • Alerts are stored in the software until software is restarted or Alerts are manually cleared.

Resolution

  1. Double click on progress bar in lower right corner next to ONLINE/OFFLINE.
  2. Click "Clear Alerts"

Work Around

  • Restart Venus 1500 software.

KB ID: DD2800231


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